From the issue to the scope
What does your generator need?
Select the need you want to review. See which information to gather, a documented intervention and the next step to request an assessment.
What do you need to address?
See what to prepare ↓This guide organizes your inquiry. Diagnosis and scope are confirmed with the technical team.
Scope assessment
Assess insulation in its operating context
Test results, measurement temperature and winding history help define what to review. The scope is confirmed for your equipment.
Documented experience · photograph from the service
Offshore ABB: electrical results and the marine environment (Spanish) →The link preserves only your selected need, brand and operating status. Download the checklist to keep your checkmarks outside this tab.
Continue with my assessment →Your selection carries over to the form. Add the details you know and arrange to share documents during follow-up.
View electrical testing →Coordination before the outage
How do we schedule the service?
Contact us before the planned outage. Preparation time depends on scope, logistics and the availability of personnel and equipment.
1. Share your need
Equipment, observed condition, location and intervention window. You can start with the information you already have.
2. Agree the scope
We review feasibility, access, tests, resources and deliverables. Limitations and missing information are identified.
3. Confirm the schedule
We coordinate availability, site preparation and dates before mobilizing resources. An inquiry does not automatically reserve the service.